Urban Mobility
Jaguar Land Rover is opening a digital store that will allow customers to buy a car online without visiting a dealership Jaguar Land Rover has launched an online car-buying service in partnership with digital retail company Rockar. The service allows customers to buy a car online without having to visit a dealership. However, there will also be a store at
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Korea’s 1,079 automobile companies saw their average operating profit-to-sales ratio stand relatively low at 5 percent. In other words, they gained a profit of 5 won by selling 100 won worth of goods. In addition, one out of the nation’s five auto-related firms has higher than 400-percent debt-to-equity ratio. The Korea 20,000 Corporate Research Institute announced on August 17 that
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Dishon Putz a dealership general manager got tired of selling cars urges showroom staffers to superior customer treatment and less on sell vehicles but want customers to buy vehicles” On a wall at the store, Putz posted a sign saying: “If you can’t follow the process, it doesn’t mean you are a bad person. You just can’t work here.” Oh, he liked the dealership business
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ATLANTA — Asbury Automotive Group Inc. is trying a low-cost approach to selling vehicles online. It has worked so well in the venture’s early months that executives are spreading it to more stores. In March, Asbury, the nation’s seventh-largest dealership group, began experimenting with online selling software supplied by San Francisco startup Drive Motors. The software was being used in
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Project Pinnacle would create a roughly 8% difference in cost of vehicles between top-tier dealers and those not participating In a letter signed by dealer associations from seven states, Cadillac President Johan de Nysschen was accused of creating a program that they consider “is the most serious attack on their survival they have seen.” Mr. de Nysschen has been in the process of
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Motortrader.com reports the average UK motor retailer produced a profit of just over £42,000 in June, the same as last year on increased turnover. Dealers generated a return on sales of 1.21% compared to 1.33% in June last year, according to figures from dealer profitability specialist ASE. “With profit on a par and turnover up, as a result of increased
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Fewer new-vehicle buyers in China intend to revisit their dealer for post-warranty maintenance, service and other repairs despite fairly stable prices, J.D. Power and Associates found in a new study. Only 22 percent of customers in the mass-market segment and 34 percent of luxury-vehicle buyers said they “definitely would” revisit their dealer for post-warranty services, a sharp drop from 34
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Second-quarter profits at the publicly traded dealership groups — mixed amid weak new-vehicle sales — took a hit from the thousands of vehicles languishing on lots under stop-sale orders, waiting for recall repairs. Now those groups are taking on the problem. “We are going to get more aggressive in our pricing to blow some of this out,” said Jeff Dyke,
Read moreCar owners intolerant of service advisors not tending to their needs personally and quickly at service centers can significantly lower customer satisfaction levels, according to the J.D. Power 2016 Malaysia Customer Service Index (CSI) StudySM released today. When a customer is greeted by someone other than the service advisor, satisfaction scores decline by as many as 26 points. Furthermore, when
Read moreGerman automaker BMW has extended their hand as they opened a new showroom in Mandalay, the country’s second largest city. BMW and its local distributor, Prestige Automobiles Company Ltd, opened the second showroom which includes a BMW lifestyle shop that sells BMW sport and car accessories. Customers who buy any BMW car during July can have an opportunity to visit
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