DHL Express, the world’s leading international express services provider, is proud to announce that it has been honored again as a leading employer and an excellent workplace in multiple markets across Asia Pacific by leading human capital organizations — Aon Hewitt, Top Employers Institute, and Great Place to Work® Institute.The company consistently scored high marks for its excellent employee culture, policies, and practices.
SINGAPORE, Dec. 7, 2016 /PRNewswire/ — This year, DHL Express won a total of 28 awards, up from 24 awards in 2015. The string of accolades in 2016 underscores the company’s efforts in becoming an Employer of Choice.
“We are very proud to be consistently recognized with these awards which are testament to our dedication to providing the very best working environment and career prospects for our colleagues in Asia Pacific. At DHL, we strongly believe that our motivated employees are truly our most valuable asset and that every individual’s contribution is integral to our success,” said Ken Lee, CEO of DHL Express Asia Pacific. “It is our dedicated people who have enabled DHL to continuously stay ahead of the competition and strengthened our position as the industry leader in international express delivery.”
DHL Express received multiple honors from Aon Hewitt, including the “Asia Pacific Best Employer“ 2016 award, conferred to companies which have won Aon Hewitt awards in at least three countries across the region. DHL Express has exceeded this achievement with a total of eight countries/regions, namely Hong Kong, India, Indonesia, Malaysia, New Zealand, South Korea, Singapore and Taiwan, for achieving the highest standards of excellence in employee conditions.
DHL Express was also recognized as an exemplary employer by the Top Employers Institute, for providing the optimal conditions for its employees to develop professionally and personally. Accolades awarded to the company include the “Top Employers Award“ 2016 in Asia Pacific, as well as in Hong Kong, Malaysia, Philippines and Singapore, for the second year running. DHL Express China and India were also awarded the “Top Employers Award“ 2016 for the first time.
In addition, DHL Express was conferred the “Best Multinational Workplaces in Asia” 2016 Asia Pacific award by Great Place to Work® Institute. The company was recognized as an organization that is committed to providing and sustaining high-trust cultures for its employees across Asia.
“It is an honor to be recognized as a leading employer and an excellent workplace in Asia Pacific again. These awards spur us to continue striving towards our goal of becoming an Employer of Choice and motivates us to continue to deliver HR excellence across the region,” said A. Mateen, Senior Vice President, Human Resources at DHL Express Asia Pacific. “Employee engagement remains our top priority and we are committed to continuously investing in employee development programs and practices, such as the award-winning Certified International Specialist (CIS) training program, and ensuring our employees realize their full potential.”
DHL places great importance in employee engagement and makes it a priority to create a positive work environment and improve employee satisfaction. DHL has put in place an extensive range of employee-focused initiatives — ranging from staff appreciation activities to comprehensive training programs and feedback sessions.
The company invests significantly in award-winning internal training programs, Certified International Specialist (CIS) and Certified International Manager (CIM), where over 90,000 employees in more than 220 countries and territories worldwide have been trained — making it one of the largest corporate training programs ever implemented. Employees are trained on the company strategy, fundamentals of international and management skills such as ensuring respect and results while interacting with colleagues.
In addition to the CIS and CIM programs, DHL regularly organizes activities that celebrate and recognize employees’ dedication and cultivate employee engagements at all levels such as “Staff Appreciation Weeks“ and “Employee of the Year“ recognition events.
To encourage open dialogue, employees participate in the annual Employee Opinion Survey (EOS), a short and confidential questionnaire that all employees complete, to measure their engagement and satisfaction levels. Engagement scores in Asia Pacific in 2016 registered improvements for Employee Engagement, Future & Strategy, Teamwork, Job Fulfillment & Workplace, and Continuous Improvement — all of which were already above 90 percent. The strong employee engagement scores is testament to DHL’s belief that employees are the most valued asset and serve as the underlying strength of the company.